All content ©2022 DSolomon LTD

Example 2: email to a customer about a late order

Access All Areas at TEC

The Ecommerce Club is designed to mentor members and enable collaboration between all parties. Not just help on your ecommerce journey but help on your business journey.

Email to a customer about a late order

Access All Areas at TEC

The Ecommerce Club is designed to mentor members and enable collaboration between all parties. Not just help on your ecommerce journey but help on your business journey.

Email to a customer about a faulty order

Access All Areas at TEC

The Ecommerce Club is designed to mentor members and enable collaboration between all parties. Not just help on your ecommerce journey but help on your business journey.

Email to a customer thanking them for their purchase

Access All Areas at TEC

The Ecommerce Club is designed to mentor members and enable collaboration between all parties. Not just help on your ecommerce journey but help on your business journey.

Good Customer Care Guide

Meeting the customers delivery expectations. The best customer care, answers questions before they even get asked….so what are those questions? I have placed my order, when will I get it? My order has not arrived when I thought it would, what do I do? My order arrived but it is not right/damaged/faulty and I need…

Access All Areas at TEC

The Ecommerce Club is designed to mentor members and enable collaboration between all parties. Not just help on your ecommerce journey but help on your business journey.